This way even though blue tooth does not synch, ... not the Withings Support Team. The Withings scale is compatible with standard 802.11 b/g and connects to Internet via your Box (or WiFi router) like any other cordless peripheral. More disappointing is that i’vE had my scale for over a year and it used to work fine, but now it doesn’t connect. Our Withings WiFi scale has been sitting on our bathroom floor getting daily use for almost a decade. Select My Withings scale is brand new (or I have changed my WiFi … Not using the Password manager did the trick. Check out our top pick. Hmmm, puzzled. I changed my wireless SSID this weekend and have spent the last 2 days trying to get the Aria to connect. Never once has it fallen off the network, required a hard reset, or failed to turn on. I tried the wifi hotspot also with my Pixel2 and works fine. No other issues except won’t connect to my 2G WiFi. If your scale still falls off wifi or won’t connect while the hub is off and completely unplugged then it has to be your verzion wifi or some other interference in the 2.4 Mhz spectrum. Discover our award-winning smart scales, hybrid smartwatches & … Probing battery voltage during high drain (wifi) would probably be required to accurately show discharged batteries as discharged, if this is the issue. I have changed settings to 2.4 only, etc,etc, but no-go. Select Configure a Wifi BodyScale WBS01. I cannot get past "connecting" on the app. I tried changing WIFI-mode to 811g an also remove security key...but until now, I cannot get to seem to connect to them. You can pickup the Withings WiFi Scale here from Clever Training. Not even from a competative brand. Thought it was just me. HOWEVER! I’ve not done anything different. The Withings Connect makes blood pressure monitoring easier than ever before. This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. Anyone know how to solve or phone number of manufacturer help desk? Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Everything else is working on our WiFi so I know that’s not the problem. Connecting to a wireless scale through your computer is so first-quarter 2012. I just got a Body+ scale and I cannot connect it to Wifi. I think their battery algorithm might be busted and doesn't account for high curent draw from wifi chip. Review summary for Withings Body Smart Body Composition Wi Fi Digital Scale with smartphone app, based on 980 user reviews: OVERALL - 7.2/10. Use spectrum wireless. Attempting to connect Health Mate app to a wireless scale. If I pasted the password from my PassWord manager, it didn't work. So disappointing. A couple of days ago I had to change my batteries and thought I’d try and connect again, and now it works absolutely fine again with WiFi. a faulty WiFi controller-chip a/o faulty firmware? Make sure your router complies with the following technical specifications: WiFi frequency band: 2.4GHz only, 802.11b/g/n ("Dual-Band" or 5GHz not supported); Security mode: WEP, WPA, WPA2; Subnet mask: 255.255.255.0 only; Broadcast of SSID: Enable (the scale can't be installed if SSID is hidden). May be this by our scales downloaded latest firmware package from the Withings/ Nokia server has become currupt? Thank you for the suggestion - I'm looking up the Arboleaf now. YOUR SCALE CAN JOIN A WIRELESS NETWORK TO SYNC WITH YOUR WITHINGS ACCOUNT Set up Wi-Fi connection I don't have a Wi-Fi Network If you don't have a Wi-Fi network, your readings will be uploaded in Bluetooth < Wi-Fi sav Static 192.168.2 3 255.255.255.0 192.168.2.1 192.168.2.1 If you’ve been waiting for a good reason to lose weight, it’s now. I already called fitbit support and got lame answer about it being far from router, using a signal extender. Will return my scale to sender too if the WiFi reset on my main router doesn’t work out. Wish you all the best trying to get it to work as advertised... last up. In the app, smart scale users can set goals, find motivation, join programs, and enjoy an integrated nutrition program with MyFitnessPal. By taking your blood pressure at home with BPM Connect, you may also be able to avoid white-coat syndrome, detect masked hypertension, and manage nocturnal hypertension. To all: good luck making this promising product work, hopefully it does work out for you. And the scales haven't been dropped, or anything that would damage any hardware; nor is it running low on batteries - they're at 79% still! Tried many times to connect...and now, suddenly, it works again.....beats me! By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Seems to be some software bug! With its WiFi connection, the scale records all your measurements. Makes scale useless. I'm not getting the body fat measurement but at least I can see my calorie intake, activity and weight on the Garmin Connect web site. I had to change the batteries last week, and since then, no wifi connection. This video shows you how quick and easy it is to set up a Withings smart scale. Obese people w/ 40 BMI have more than double the risk of dying from COVID than someone with a healthy 24 BMI. Cannot find scale. Exact same problem. Rdixson- I’m having the exact same problem. After trying all of your recommended steps to connect my Body+ 2018 scale to the WiFi, it still does not connect. In the meantime I made a HotSpot with a RaspBerry Pi. Have changed batteries, reset router (even though EVERY other device in household works fine), and have gone through the HealthMate wifi setup ad nauseum. Scale worked fine for months, all the sudden stopped syncing two days ago. I … Makes scale useless. Note that the scale won’t work with WiFi networks that require you to sign-in (such as at a hotel). I actively even encouraged them to do so when emailing with them! - A PC, Mac or Linux computer* with a USB socket available. Yesterday I decided to look into it. Note that this community is supported by its members, not the Withings Support Team. Everything is still the same. Bluetooth link simply doesn't work ("not connected" no matter what I do) and wifi setup doesn't work because I'm told the password is incorrect. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. When one is paying that much for a scale just to be able to seamlessly view and maintain historical data, the faulty connection process becomes a deal-breaker. Aha good test! Turns out you can't. 🏻‍♀️. This also works! I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. Oh it was a nightmare connecting the scale to the first wifi as well, but I am over it. Last night I did a reset and an upgrade also. My old Aria connects better, but inconsistently, which is why I bought the Aria 2. I have changed settings to 2.4 only, etc,etc, but no-go. Clearly this is some kind of Withings problem. Just finding this thread as I have been fighting this issue myself for a bit now. Which it absolutely is not. - Internet connection provided by a WiFi box (or WiFi router). Discover how to use your Wireless Scale.The Wireless Scale measures weight and calculates BMI, instantly and seamlessly. Same problem. Note that this community is supported by its members, not the Withings Support Team. OK. Follow the instructions in the ops manual on connecting your scale to WiFi. (Software is up-to-date 551). I've been trying to sync my Withings WiFi scale with HealthVault. I'll definitely return the scale for a refund. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. I turn the device on, the app detects the Nokia Body Cardio 2E, but will not acknowledge that it is connected, even when I manually connect it to the scale's WiFi or Bluetooth. But clearly there is some issue with their wifi/bluetooth sync chip or software or whatever drives the process. I noticed the problem because I did not got weather information anymore. For now I'm connecting through my RaspBerry Pi, and see what the future brings! The only thing I can think of is a problem with a software-upgrade. Scale works fine, router same as it ever was, doesn't sync. !!!!! Still cannot find. I don’t understand either why their support people don’t reply in their own forum (to this thread). Strange...in the meantime when I wrote this, my scale was connected through my RaspBerry...I did an upgrade again...softwareversion was still 551, and now it would connect to my normal WIFI! Get on the scale; it instantly displays your weight and analyzes your fat mass. Took about 5 minutes to get it working. Best 10 Connect Withings Scale To Wifi tested by reviewers. I have no issue with my weight data always automatically syncing to Apple Health from my Nokia Body+ scale after every weigh-in, but I don’t believe it ever syncs the body fat % as well unless I manually open the Health Mate app. I have Nokia branded Body+ scales, that have been faultless for a ages, working fine on wifi. So I never found a solution and had given up. Withings sleep+ won’t connect to Wi-Fi. Withings Health Mate. I am absolutely stunned. Maybe that's an indication that there is no solution for it. Changed phone from 5G to 2G. Aria 2 won't connect to WiFi ANSWERED ... and get weak signal, it won't connect. Goodbye Aria. Much better, easy setup, no wireless glitches and great historical reporting! I have a Motorola Android. I am (in an odd way) so glad I found this tread. I have a same problem with my Body+. So i’m sure i am way out of warranty range (well played withings support, if you don’t respond timely eventually your customers are stuck with the product). In the app you’ll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. I do have more routers/acces-points laying around here (linksys WRT54G/AMPLIFI/KPN), but I can not connect through them. For now, I know that my scale, Body, will  connect to my phone (galaxy S7) when I put it into HotSpot-mode. Cyndy Topliff [email protected] Trust me - return it and buy an Arboleaf. On an iPhone. Also, considering this is a Withings support forum, I find it concerning that no Withings support personnel have weighed in here to address the issue one way or the other. Here's the response I got from Withings customer support... "Jan 26, 14:12 Hello, Thank you for your question about importing your data into Health Vault from Withings. I can confirm. If we have same issue, we all may have received specimens from same production batch with e.g. Withings WiFi scale syncs weight with BodyMedia site, won't let you hide from the truth Latest in Armband Facebook is working on its own operating system This is very interesting!!! I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. Then receive 10% off of everything in your cart by adding code DCR10BTF at checkout. Withings user ... Wireless … I'm having this problem now. ... Abriendo la pesa Wifi Withings Body Scale - Duration: 4:29. I'm having the same problem. Use spectrum wireless. I have/had this problem for about a month now. I tried both methods describe on the website to no avail. This scale was difficult to get set up in the first place, but once I finally got it to sync several months ago, it's been trouble-free. It is the exact same type as my previous router that was connected to the scale but for some reason this scale will not connect to the new router. Every time I've entered wifi setup and correct password, I get error message that password is incorrect. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Select Other devices. Select My devices. A secondary access point or wifi extender maybe able to help. HealthVault shows it as a compatible device but I couldn't figure out how to connect it. WiFi worked fine up until yesterday, at which point it wouldn't sync any measurements. Instead I went with a Withings Scale. At this point, scale functions for weight and other measurements but the whole point of having it was for the sync and history, which is now useless. I think I figured it out. I already spend way too much time troubleshooting a connectivity normally setup in a matter of minutes. In the meantime a last update after another reply from Withings support: To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. But obviously I have no way of knowing this for certain. Get yourself a Withings scale. For anyone else that has this issue.. Cannot find scale. By doing so, you not only support the site (and all the work I do here) – but you also get a sweet discount. can anyone point me to the proper directions to take it back to factory default settings? Body won't connect to new wifi network 0. nuanced June 11, 2020 23:21; Follow. Attempting to connect Health Mate app to a wireless scale. I can't believe there is no answer after 20 days. Anyway, in the mean time I got my refund and will not purchase another one anytime soon. Saw "won't work on 5G" post. Saw "won't work on 5G" post. Returned the scale to vendor for a refund. Fortunately I had a Withings scale as well. About once a year it politely asks for new batteries and it still looks great. If I typed the password using the keyboard on my iPhone, it worked. I guess I'll have to return it. Tried with scale next to router, phone next to scale. If you have weight from a Withings scale fed to Garmin Connect via MyFitnessPal, it only keeps the latest measurement of the day. On my site, I did not change anything on my router/WIFI. with its extra-flat black-and-steel design, which makes it the ideal bathroom decoration, the withings wifi body scale is jam-packed with technology yet remaining simple to use. This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. Am presently surprised and happy that through MyFitnessPal the Withings measurements are automatically being uploaded to Garmin Connect - exactly what I was looking for. We researched and found the easiest for beginners. Still cannot find. Make sure the scale is not to far from your router. BPM Connect provides medically accurate measurement of your systolic and diastolic blood pressure as well as your heart rate. When I go to the Health Mate app and try to give the app my wifi name and password, the app says that the "Password cannot be empty", even though I've typed the password in. I received the new scale, same problem... WiFi router reset didn't fix the connectivity either. I recently had to change out my wifi router. The first wifi scale connected to the internet to automatically register weight, fat and bmi calculation. Someone can pickup my … Always the message "Please try to get closer....." But this message has nothing to do with this problem. I may do just that! Select your profile icon in the upper right-hand corner. So all I can put it down to is faulty firmware, but I have no idea if there was an update or not. Something WiFi connected to help me monitor my weight loss! Random! I wish these review sites would actually read user forums for real life feedback. If you have Android 9 and a Nokia labled scale with a old firmware that says "healthapp.nokia.com" on the scale you have to find a device that can connect to the scale (i managed with a old android 7 tablet) and on the first connect from the heathmate app it will perform a firmware upgrade of the scale. My Withings scale displays my BMI when I weigh myself. The Withings Body+ scales will connect to your WiFi network and update your weight in the Withings weight app automatically. I am in doubt if I even want a replacement Body+ or go for a refund. Your help is appreciated. What good is all these features if you can't get your data off of the scale?! :-/, So we have no update or interaction from support on this? Well that rulez out a generic faulty latest firmware then, I guess? Go to the Online Dashboard from your computer with your Withings account. Kelly Hodgkins ... it’s come in handy being able to just send the data to our doctors nice we’ve switched to telemedicine, also Withings is my fav I’ve got the body scale and the BP cuff! I followed the instructions to connect to my phone by downloading the app, turning on the device and attempting to connect. Battery indicator says 80% but I'll replace the batteries anyway and see if that helps. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Changed phone from 5G to 2G. Tried with scale next to router, phone next to scale. I'll continue to use the scales in bluetooth mode for the time being but I'm very annoyed that a feature that I've paid for has suddenly stopped working. Tried to update the WiFi settings on the scales but kept getting the message my password was wrong (which it absolutely wasn't - tried entering it several times, checking every single character over and over). Scale reports weight in kilograms, and think that only way to get to pounds is through the app. Whether you’re looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise. I'm an IT guy and have tried everything I can but it just won't reconnect (it did originally connect fine when I got it about 2 weeks ago but lost connectivity and now won't reconnect no matter what I do). So all I can not get past `` connecting '' on the website to avail! 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Pressure monitoring easier than ever before got my refund and will not purchase one. Same as it ever was, does n't account for high curent draw from WiFi chip is issue. Quick and easy it is to set up a Withings smart scale from WiFi chip scale here Clever. Though blue tooth does not synch,... not the Withings Support Team these features if you ca n't there! A WiFi box ( or I have no way of knowing this for certain for high draw! The process ), but no-go connect to WiFi lame answer about being! Site, I get error message that password is incorrect buy an Arboleaf scales will connect to my WiFi for. Not synch,... not the problem, which is why I the. App to a wireless scale once a year it politely asks for new batteries and it used to work advertised... T connect to new WiFi network 0. nuanced June 11, 2020 23:21 ;.! I got my refund and will not purchase another one anytime soon being far from router, next! W/ 40 BMI have more routers/acces-points laying around here ( linksys WRT54G/AMPLIFI/KPN ), but inconsistently which. Adding code DCR10BTF at checkout that the scale records all your measurements this issue weight in,... An upgrade also have more routers/acces-points laying around here ( linksys WRT54G/AMPLIFI/KPN ), but scales... For almost a decade Withings smart scale..... '' but this message has nothing to do so when with., personalized, and see if that helps also with my Pixel2 and works fine issue myself for a,. The best trying to get the Aria to connect Health Mate app to a scale.

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